Last night a friend in another state was having a computer problem. It's easier to fix most problems if you can sit down at the machine, but when you're miles away that's not exactly an option.... unless you can remote desktop in.Usually getting a remote connection up and running to do tech support is not worth the effort, but I've been meaning to try CrossLoop since it was featured on Lifehacker a few months ago.
CrossLoop works like a charm. Within minutes of receiving the phone call I was looking at my friend's screen, moving his mouse, and typing in stuff in search of the problem. All it takes is for both you and your friend to download the CrossLoop software and install it. Your friend chooses the "HOST" tab, gives you their access code, and hits "connect". On your end you type in the access code and click "Connect" He approves the connection and within seconds you'll have access to your friends computer.
Only downside is CrossLoop only works to connect two Windows computers running something newer than Win98 (including Vista!); Doesn't work with Linux or Mac
Crossloop will definitely be my go-to choice for quick and easy remote support for the time being.
No comments:
Post a Comment